Hang Accessories has a one year warranty on all products. This warranty is limited to manufacturing defects and hardware only. It does not cover any damage caused by misuse, neglect, accidents, improper care, normal wear and tear and/or damage caused by airlines or other carriers.

If your bag has a defect, please contact our team at hello@hangaccessories.com with the information regarding the defect. Depending on the situation, we will replace part of the purchase or replace your purchase in entirety.

A defect may include:

  • Stitching issues
  • Broken zippers or hardware
  • Removable straps issues (replacement straps)
  • Wheel issues
  • Retractable handle issues
  • Product malfunction issues